With efficiency, integrity and compassion, our mission is to promote social and economic self-reliance; and protect those who are at risk.
State mandated safety requirements have changed the way emergency sheltering is implemented. Read about some of those changes here:
- Letter From Director: Shelter Update June 2023 (PDF)
- Carta de la Directora: Actualizaciones de Refugio Junio 2023 (PDF)
What's New with Medi-Cal
New changes effective January 01, 2024:
Full scope Medi-Cal benefits are now available regardless of immigration status as long as you meet all other eligibility requirements. For more information, please click here: Adult-Expansion (ca.gov)
Assets are no longer counted to determine your eligibility to Medi-Cal. For more information, please click here: Asset Limit Changes (ca.gov)
Medi-Cal redeterminations are in full swing, and we want to help you stay covered with your current health insurance plan or transition you into another. If you have been recently discontinued, you still have TIME! You are allowed 90 days from the date of discontinuance to submit the required paperwork and verifications. For more information on how to contact us, please click here Health & Medical | Lake County, CA (lakecountyca.gov) and see the Eligibility tab.
Access to benefits simplified. Apply Online with BenefitsCal!
Apply for Cash Assistance, CalFresh and Medical programs! BenefitsCals an online application system that allows you to apply for benefits. This is a secured site and all your information will be private and safe.
To start a CalFresh application, all we need is your name, address, and signature. If you are applying for CalFresh, we will screen your application for expedited services and, if eligible, benefits will issue within three days of the date we receive your signed application.
Visit the BenefitsCal website.
Safely Surrendered Baby Law
The Safely Surrendered Baby Law provides a safe alternative to abandonment of a new born baby. The intent of the law is to provide freedom from prosecution and maintenance of confidentiality for the individual safely surrendering a baby within 72 hours of birth at a designated safe surrender site.
A New statewide toll-free hotline, 877-222-9723 (877-BABYSAF), provides safe surrender site locations throughout the state. In addition to the hotline the California Department of Social Services (CDSS) also offers safely surrendered baby publications that provide information about the law. These materials, as well as additional information about the law, may be accessed at the Safely Surrendered Baby Program page.
Social Security Express
Access your "my Social Security" account, view and apply for benefits, access forms, and more at the Social Security Express page.
Social security phone scam/fraud information can be found on the Office of the Inspector General website.
Your voice counts. Please exercise your right to vote.
Crystal MarkytanDirector of Lake County Department of Social Services
15975 Anderson Ranch Parkway
Lower Lake, CA 95457
15975 Anderson Ranch Parkway Lower Lake CA 95457
P.O. Box 9000
Lower Lake, CA 95457
Phone 707-995-4200 | Toll Free: 800-628-5288 | TTY: 711Fax 707-995-4204
Monday through Friday
8am to 5pm
Due to the insecure nature of email and for the protection of your confidential information, we do not conduct business with customers via email. We are unable to open any attachments due to the risk of virus or other malware. Please contact us at 707-995-4200 during business hours for information on ways to reach your worker or manage your case.